01
Paso 01
Quote and planning
We review your supplier, product and applicable NOM. Projected calculation of tariffs, VAT, and logistics costs before shipping. We identify if you need prior permits from COFEPRIS, SEMARNAT, or other agencies.
Import
Import and customs clearance to Mexico,
without surprises in NOM or customs.
We move your merchandise from origin to the rack at our Zapopan warehouse. NOM compliance, full customs management, and end-to-end traceability. Your team never touches a single form — we handle the relationship with carriers, customs brokers, and domestic transporters.
- End-to-end NOM compliance
- Port to rack in ~6 days
- Live traceability
What's covered
End-to-end import
No third parties leaving you stranded mid-route. One account, one owner, full visibility from the moment your supplier releases the cargo until it's on the rack available for sale.
Full customs management
Dedicated customs broker, not a call center. Knows your product, your tariff classification, and your operation. Handles the direct relationship with customs to resolve holds in hours, not days.
NOM compliance
We verify tariff classification and Mexican standards before you ship. We review over 800 active NOMs and 5,000 tariff fractions so your product doesn't get stopped during customs inspection.
International logistics
Sea, air or land. We coordinate with your supplier and carrier from origin. For China shipments, we handle routes through Manzanillo (3 hrs from our warehouse) and Lazaro Cardenas with transit times of 18-25 days.
End-to-end traceability
You know where your cargo is at every moment. Automatic notifications when there are status changes, delays, or updated ETAs. 24/7 portal access with documents and milestones per shipment.
Bond and insurance
Coverage from origin to warehouse door. Zero responsibility gaps between international and domestic legs. Ad valorem insurance starting at 0.3% of declared value depending on merchandise.
Digital documentation
Pedimentos, invoices, certificates, NOM certificates, and value declarations. All in your portal, no lost paperwork. We archive digitally for 5 years as required by Mexican customs law.
How we move cargo
5 steps from origin to rack
Transparent process from first contact with your supplier until inventory shows available in our Zapopan warehouse. Every step documented, every milestone visible in your portal.
02
Paso 02
Pre-clearance
Documentation and tariff classification validated before shipping to avoid holds. We prepare the import pedimento, verify the commercial invoice meets Mexican customs requirements, and confirm the correct tariff fraction.
03
Paso 03
International transit
Sea, air or land per window and urgency. Live tracking from origin with updated ETAs. For ocean freight, we handle FCL and LCL with consolidation at Asian ports.
04
Paso 04
Customs clearance
Release at port or airport without delays. Dedicated broker who knows your account and import history. Handling of customs inspections and red-light modulation when applicable.
05
Paso 05
Warehouse receiving
Arrival at Ecommex GDL, quantity verification against commercial invoice, and available-inventory registration. Piece-by-piece count, photo report of any transit damage, and immediate WMS upload.
Why Ecommex
It's not just freight. It's certainty.
Three reasons international brands pick us for their first entry to Mexico.
01
Compliance
NOM is not optional
Specialists in Mexican Official Standards. We catch classification problems before they stop your cargo at customs. We handle NOM-051 (food), NOM-189 (cosmetics), NOM-020 (electronics), and dozens of vertical standards by product category.
02
Speed
6-day average port to rack
Pre-clearance + customs broker relationships reduce times vs. the 10-15 day market average. Our warehouse is 3 hours from Manzanillo, the highest-volume port for Asian imports into western Mexico.
03
Visibility
You know where your cargo is
Live tracking from origin. We notify you of any change before it becomes a problem. Access a portal with clear milestones: shipping, port arrival, clearance, domestic transit, and warehouse receipt.
15 days
How long a single classification error can hold your shipment at customs.
Mexico has around 5,000 tariff classifications, 800 active NOMs, and sector-specific regulations per product. A document error isn't "bad luck" — it's missing pre-shipment validation. A seasoned customs broker has already seen the typical mistakes for each category. A first-time importer hasn't. That's why pre-clearance exists: to catch these problems when they still cost $0 to fix.
Frequently asked
What importers ask before starting
Yes, we import from Asia (China, Vietnam, India, Korea), Europe, the US, and Latin America. The most frequent routes are from Shanghai, Shenzhen, and Ningbo to Manzanillo. If your supplier is elsewhere, we evaluate the optimal route case by case considering cost, time, and carrier frequency.
Complementary
What comes after import
We close the cycle: origin to end customer, no parallel providers.
Warehousing
12,000+ positions in GDL to receive your imported cargo.
Ver másFulfillment
Fast, accurate pick&pack ready to ship to your customers.
Ver másShipping
Last mile from GDL to the 32 states with multi-carrier network.
Ver más3PL in Guadalajara
Your cargo lands 3 hrs from Manzanillo — the natural port for imports into western Mexico.
Ver másGet started
You sell, we operate
Leave us your info and an account executive will reach out with a precise operational estimate, tailored to your volume and channels.