What happens with chargebacks if the DC rejects?

We document every step (pallet photo, ASN, appointment window, POD). If the rejection is due to our operational error, we cover the cost. If it's the retailer's cause, we provide evidence to dispute.

We run EDI lite via our WMS — receiving POs, generating ASN, and sharing manifests in digital format. If your retailer requires traditional EDI, we integrate via the partner the client uses.

Can you separate inventory by channel?

Yes, if your model requires it (e.g., specific lots for retail vs. ecommerce). The default is unified pool to maximize availability — but the model adapts to yours.

How long does B2B onboarding take?

Typically 2–4 weeks. It depends on how many retailers you connect, whether you already have supplier manuals, and the palletizing complexity. If you have B2C with us, B2B plugs in faster.

Do you handle export to U.S. retailers?

Yes, with cross-border consolidation from Guadalajara. We connect you with U.S. marketplaces and retail (Target, Walmart US) when applicable.

B2B & Wholesale

B2B and wholesale in Mexico,
without chargebacks or rebookings.

Palletizing to retail standards, scheduled appointments at DCs, clean manifests, and digital POD. We run your B2B channel from the same warehouse that operates your D2C — without fragmenting inventory or teams. You comply with Liverpool, Walmart, Soriana, and regional wholesalers without adding operational layers.

Quote your B2B fulfillment See how we run B2B

Palletizing & strapping
Major DC appointments
Manifests & digital POD

What's included

Operations that comply with traditional retail and wholesalers

The six elements that separate reliable B2B from one that lives in chargebacks and rebookings.

Standard palletizing

Pallet, height, strapping, and shrink-wrap per retailer specs. You arrive ready for unload, not for rework.

Labels and manifests

Packing list, pallet labels, ASN, and clean manifests. No discrepancies at the DC receiving dock.

DC appointments

We schedule with Liverpool, Walmart, Soriana, Chedraui, Coppel, and regional wholesalers. We arrive within window, not after.

Same warehouse B2C + B2B

Unified inventory. You don't duplicate stock or decide how much to assign per channel — everything ships from the same pool.

OS&D control

Over/short/damaged report signed at receiving. You have evidence to resolve disputes with the retailer.

High-volume orders

From 10 boxes to 30 pallets. We handle volume without bottlenecks or surcharges during peaks.

How we run B2B

5 steps from PO to signed receipt

How we process a wholesale order from PO drop to retailer-signed POD.

Paso 01

PO reception

PO arrives via EDI lite, portal, or email. We validate SKU, quantity, destination, and appointment window before releasing pick.

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Paso 02

Pick and consolidation

Scanner-based pick consolidated on pallet. Cross-checked against packing list before palletizing.

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Paso 03

Palletizing per spec

Stacking, height, strapping, and shrink-wrap per retailer manual. Pallet label visible on every face.

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Paso 04

Appointment and manifest

We schedule the DC appointment, generate the manifest and ASN. Outbound within window, no rebookings.

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Paso 05

Digital POD

Signed POD collected and digitized. Any OS&D is documented and routed to dispute.

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Why Ecommex

The detail decides between getting paid and rebooking

Three reasons brands entering traditional retail centralize their B2B with us.

Compliance

You meet specs before leaving

Major retailer supplier manuals are already integrated into our flow. You don't find out about the error at the DC — we prevent it in the warehouse.

Appointments

You arrive within window, not after

Dedicated scheduling team. We know each DC's real windows and seasonal saturation patterns.

Unified

One warehouse, two channels

Your inventory doesn't fragment between 'retail stock' and 'ecommerce stock'. Single balance, dynamic allocation by demand.

30 min

Is the typical appointment window at major Mexican retail DCs.

Liverpool, Walmart, Soriana, and Chedraui operate with 15–30 minute supplier unload windows. Arriving outside means rebooking, waiting days for a new slot, and in many cases paying a rework penalty. The difference between collecting that PO this week or two weeks later is decided in the warehouse — not in the truck.

Frequently asked

What brands entering retail ask

Yes. We routinely operate with their DCs and know their supplier manuals. If you already have an account, we integrate. If not, we also help with provider setup.

What sustains your B2B channel

Services that connect directly with the wholesale operation.

Fulfillment

Same team and warehouse for your D2C channel, no fragmented inventory.

Warehousing

12,000+ positions where unified inventory lives for all your channels.

Kitting

Bundles and combos for traditional retail promotions.

Labeling

NOM labels, barcodes, and SKU-level light assembly per retailer spec.

Get started

You sell, we operate

Leave us your info and an account executive will reach out with a precise operational estimate, tailored to your volume and channels.

B2B and wholesale in Mexico,without chargebacks or rebookings.

Operations that comply with traditional retail and wholesalers

Standard palletizing

Labels and manifests

DC appointments

Same warehouse B2C + B2B

OS&D control

High-volume orders

5 steps from PO to signed receipt

PO reception

Pick and consolidation

Palletizing per spec

Appointment and manifest

Digital POD

The detail decides between getting paid and rebooking

You meet specs before leaving

You arrive within window, not after

One warehouse, two channels

What brands entering retail ask

What sustains your B2B channel

Fulfillment

Warehousing

Kitting

Labeling

You sell, we operate

B2B and wholesale in Mexico,
without chargebacks or rebookings.